Comments on: Dear Albertson’s Checkout Lady… http://www.danielmclark.com/random-ramblings/dear-albertsons-checkout-lady.html Wed, 03 Feb 2010 22:02:52 +0000 http://wordpress.org/?v=abc hourly 1 By: Daniel M. Clark http://www.danielmclark.com/random-ramblings/dear-albertsons-checkout-lady.html/comment-page-1#comment-854 Daniel M. Clark Sun, 13 Sep 2009 03:11:16 +0000 http://www.danielmclark.com/?p=814#comment-854 One of the problems that I have, and I definitely recognize it, is in assuming that my tone of voice will come through when I write. Clearly, that didn't happen here! I'm not upset, nor do I think I'm entitled. Truly. I don't think she should read my mind. If my post came off as angry or upset, that was not my intention.<br><br>As I said, she was following the rules. All other things being equal though, if I had a choice between shopping at a store where I know the clerks will go above and beyond in little ways and one where the clerks follow the letter of the law (so to speak) - I'll choose the former.<br><br>That's all I was getting at, really. One of the problems that I have, and I definitely recognize it, is in assuming that my tone of voice will come through when I write. Clearly, that didn't happen here! I'm not upset, nor do I think I'm entitled. Truly. I don't think she should read my mind. If my post came off as angry or upset, that was not my intention.

As I said, she was following the rules. All other things being equal though, if I had a choice between shopping at a store where I know the clerks will go above and beyond in little ways and one where the clerks follow the letter of the law (so to speak) – I'll choose the former.

That's all I was getting at, really.

]]> By: Bob31 http://www.danielmclark.com/random-ramblings/dear-albertsons-checkout-lady.html/comment-page-1#comment-853 Bob31 Sun, 13 Sep 2009 01:51:41 +0000 http://www.danielmclark.com/?p=814#comment-853 I hardly think you can hold it against the employee, who had no idea you were so upset that you didn't get another stamp. If you'd asked for one, you probably would have gotten one. Undoubtedly she was just following the rules. I'm sure she gets lectured on customer service quite enough from her superiors, but to insinuate that she should read your mind as well is a little off the charts. The whole post came off a little "entitled" to me. I hardly think you can hold it against the employee, who had no idea you were so upset that you didn't get another stamp. If you'd asked for one, you probably would have gotten one. Undoubtedly she was just following the rules. I'm sure she gets lectured on customer service quite enough from her superiors, but to insinuate that she should read your mind as well is a little off the charts. The whole post came off a little “entitled” to me.

]]> By: Daniel M. Clark http://www.danielmclark.com/random-ramblings/dear-albertsons-checkout-lady.html/comment-page-1#comment-757 Daniel M. Clark Sat, 12 Sep 2009 21:11:16 +0000 http://www.danielmclark.com/?p=814#comment-757 One of the problems that I have, and I definitely recognize it, is in assuming that my tone of voice will come through when I write. Clearly, that didn't happen here! I'm not upset, nor do I think I'm entitled. Truly. I don't think she should read my mind. If my post came off as angry or upset, that was not my intention.<br><br>As I said, she was following the rules. All other things being equal though, if I had a choice between shopping at a store where I know the clerks will go above and beyond in little ways and one where the clerks follow the letter of the law (so to speak) - I'll choose the former.<br><br>That's all I was getting at, really. One of the problems that I have, and I definitely recognize it, is in assuming that my tone of voice will come through when I write. Clearly, that didn't happen here! I'm not upset, nor do I think I'm entitled. Truly. I don't think she should read my mind. If my post came off as angry or upset, that was not my intention.

As I said, she was following the rules. All other things being equal though, if I had a choice between shopping at a store where I know the clerks will go above and beyond in little ways and one where the clerks follow the letter of the law (so to speak) – I'll choose the former.

That's all I was getting at, really.

]]> By: Bob31 http://www.danielmclark.com/random-ramblings/dear-albertsons-checkout-lady.html/comment-page-1#comment-756 Bob31 Sat, 12 Sep 2009 19:51:41 +0000 http://www.danielmclark.com/?p=814#comment-756 I hardly think you can hold it against the employee, who had no idea you were so upset that you didn't get another stamp. If you'd asked for one, you probably would have gotten one. Undoubtedly she was just following the rules. I'm sure she gets lectured on customer service quite enough from her superiors, but to insinuate that she should read your mind as well is a little off the charts. The whole post came off a little "entitled" to me. I hardly think you can hold it against the employee, who had no idea you were so upset that you didn't get another stamp. If you'd asked for one, you probably would have gotten one. Undoubtedly she was just following the rules. I'm sure she gets lectured on customer service quite enough from her superiors, but to insinuate that she should read your mind as well is a little off the charts. The whole post came off a little “entitled” to me.

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